Payment and shipping

 

Terms of shipment

We ship to Germany, Austria, Belgium, the Netherlands, Luxembourg, Denmark, Switzerland, Liechtenstein, Great Britain, France and Italy.

 

Shipping Costs

(include value added tax (VAT)).

Our shipping costs are divided into different groups into which our products are sorted. Please refer to the product page for knowing to what group the product in questions belongs and then consult the following lists of shipping costs.

 If you buy products from different groups the incurred costs add up.

 The delivery of Picture Rail Sets within Germany is free of charge.

 We charge an additional island surcharge of 14.28 € for shipment to all German islands.

Shipping Group 1

The shipping costs are individually calculated
based on the weight and the packaging unit of the
selected product. The following costs are calculated:

up to 0.494 kg  =  4,00 €
between 0.495 kg and 3.00 kg  =  6,90 €
between 3.00 kg and 10.00 kg  =  7,85 €
between 10.00 kg and 31.00 kg  =  10,00 €
between 31.00 kg and 60.00 kg  =  20,00 €
60.00 kg and above  =  39,98 €

Shipping Group 2

This Shipping Group adds additional one-off
packaging costs / excess length surcharge of 3.90 € to the shipping costs
of Shipping Group 1.

Shipping Group 3

Every product of this Shipping Group will be
shipped separately and adds a shipping
surcharge fee of 8.69 € to the shipping costs
of Shipping Group 1.

Shipping Group 5

This Shipping Group adds additional one-off
packaging and freight forwarding costs of
38.08 € to the shipping costs of Shipping Group 1.

Shipping Group 6

Every product of this Shipping Group will be
shipped separately and contains one-off
delivery and packaging costs of 7.90 €.

Shipping Group 7

This Shipping Group adds additional one-off
packaging and freight forwarding costs of 29.90 €
to the shipping costs of Shipping Group 1.
Delivery address must be trafficable for trucks.

Shipping Group 8

Every product of this Shipping Group will be
shipped separately as single package / pallet
and contains a shipping surcharge fee of 59.50 €
per product. Delivery address must be trafficable
for trucks.

Shipping Group 9

This Shipping Group adds additional one-off
packaging costs of 5.95 € to the shipping costs
of Shipping Group 1.

Shipping Group 11

Every product of this Shipping Group will be
shipped separately and contains one-off delivery
and packaging costs of 11.90 €.

Shipping Group 12

Every product of this Shipping Group will be
shipped separately as single package / pallet and
delivered to the first lockable door on the ground
floor. Products of this category are free of charge
within Germany, islands excluded. Delivery address
must be trafficable for trucks.

Our shipping costs are divided into different groups into which our products are sorted. Please refer to the product page for knowing to what group the product in questions belongs and then consult the following lists of shipping costs.

If you buy products from different groups the incurred costs add up.

Shipping Group 1

The shipping costs are individually calculated
based on the weight and the packaging unit
of the selected product. The following costs
are calculated:

up to 3.00 kg  =  11,90 €
between 3.00 kg and 10.00 kg  =  15,47 €
between 10.00 kg and 31.00 kg  =  17,85 €
between 31.00 kg and 60.00 kg  =  35,70 €
60.00 kg and above  =  71,40 €

Shipping Group 2

This Shipping Group adds additional one-off
packaging costs / excess length surcharge of 3.90 € to the shipping costs
of Shipping Group 1.

Shipping Group 3

Every product of this Shipping Group will be
shipped separately and adds a shipping
surcharge fee of 12.50 € to the shipping costs
of Shipping Group 1.

Shipping Group 5

This Shipping Group adds additional one-off
packaging and freight forwarding costs of
59.50 € to the shipping costs of Shipping
Group 1.

Shipping Group 6

Every product of this Shipping Group will be
shipped separately and contains one-off delivery
and packaging costs of 77.35 €.

Shipping Group 7

This Shipping Group adds additional one-off
packaging and freight forwarding costs of 59.50 €
to the shipping costs of Shipping Group 1.
Delivery address must be trafficable for trucks.

Shipping Group 8

Every product of this Shipping Group will be
shipped separately as single package / pallet
and contains a shipping surcharge fee of 119.00 €
per product. Delivery address must be trafficable
for trucks.

Shipping Group 9

This Shipping Group adds additional one-off
packaging costs of 5.95 € to the shipping costs
of Shipping Group 1.

Shipping Group 11

Every product of this Shipping Group will be
shipped separately and contains one-off delivery
and packaging costs of 19.99 €.

Shipping Group 12

Every product of this Shipping Group will be shipped
separately as single package / pallet and delivered
to the first lockable door on the ground floor. This
Shipping Group adds a shipping surcharge fee of
178.50 € per product.  Delivery address must be
trafficable for trucks.

Our shipping costs are divided into different groups into which our products are sorted. Please refer to the product page for knowing to what group the product in questions belongs and then consult the following lists of shipping costs.

If you buy products from different groups the incurred costs add up.

Shipping Group 1

The shipping costs are individually calculated
based on the weight and the packaging unit
of the selected product. The following costs
are calculated:

up to 3.00 kg  =  11,90 €
between 3.00 kg and 10.00 kg  =  15,47 €
between 10.00 kg and 31.00 kg  =  17,85 €
between 31.00 kg and 60.00 kg  =  35,70 €
60.00 kg and above  =  71,40 €

Shipping Group 2

This Shipping Group adds additional one-off
packaging costs / excess length surcharge of 3.90 € to the shipping costs
of Shipping Group 1.

Shipping Group 3

Every product of this Shipping Group will be
shipped separately and adds a shipping
surcharge fee of 12.50 € to the shipping costs
of Shipping Group 1.

Shipping Group 5

This Shipping Group adds additional one-off
packaging and freight forwarding costs of 53.55 €
to the shipping costs of Shipping Group 1.

Shipping Group 6

Every product of this Shipping Group will be
shipped separately and contains one-off delivery
and packaging costs of 77.35 €.

Shipping Group 7

This Shipping Group adds additional one-off
packaging and freight forwarding costs of 53.55 €
to the shipping costs of Shipping Group 1.
Delivery address must be trafficable for trucks.

Shipping Group 8

Every product of this Shipping Group will be
shipped separately as single package / pallet
and contains a shipping surcharge fee of 107.10 €
per product. Delivery address must be trafficable
for trucks.

Shipping Group 9

This Shipping Group adds additional one-off
packaging costs of 5.95 € to the shipping costs
of Shipping Group 1.

Shipping Group 11

Every product of this Shipping Group will be
shipped separately and contains one-off delivery
and packaging costs of 95.20 €.

Shipping Group 12

Every product of this Shipping Group will be
shipped separately as single package / pallet
and delivered to the first lockable door on the
ground floor. This Shipping Group adds a shipping
surcharge fee of 238.00 € per product.  Delivery
address must be trafficable for trucks.

Our shipping costs are divided into different groups into which our products are sorted. Please refer to the product page for knowing to what group the product in questions belongs and then consult the following lists of shipping costs.

If you buy products from different groups the incurred costs add up.

Shipping Group 1

The shipping costs are individually calculated
based on the weight and the packaging unit
of the selected product. The following costs
are calculated:

up to 3.00 kg  =  14,28 €
between 3.00 kg and 10.00 kg  =  16,66 €
between 10.00 kg and 31.00 kg  =  20,23 €
between 31.00 kg and 60.00 kg  =  40,46 €
60.00 kg and above  =  80,92 €

Shipping Group 2

This Shipping Group adds additional one-off
packaging costs / excess length surcharge of 3.90 € to the shipping costs
of Shipping Group 1.

Shipping Group 3

Every product of this Shipping Group will be
shipped separately and adds a shipping
surcharge fee of 19.04 € to the shipping
costs of Shipping Group 1.

Shipping Group 5

This Shipping Group adds additional one-off
packaging and freight forwarding costs of 53.55 €
to the shipping costs of Shipping Group 1.

Shipping Group 6

Every product of this Shipping Group will be
shipped separately and contains one-off
delivery and packaging costs of 77.35 €.

Shipping Group 7

This Shipping Group adds additional one-off
packaging and freight forwarding costs of 53.55 €
to the shipping costs of Shipping Group 1.
Delivery address must be trafficable for trucks.

Shipping Group 8

Every product of this Shipping Group will be
shipped separately as single package / pallet
and contains a shipping surcharge fee of 107.10 €
per product. Delivery address must be trafficable
for trucks.

Shipping Group 9

This Shipping Group adds additional one-off
packaging costs of 5.95 € to the shipping costs
of Shipping Group 1.

Shipping Group 11

Every product of this Shipping Group will be
shipped separately and contains one-off
delivery and packaging costs of 95.20 €.

Shipping Group 12

Every product of this Shipping Group will be
shipped separately as single package / pallet
and delivered to the first lockable door on the
ground floor. This Shipping Group adds a
shipping surcharge fee of 595.00 € per product.
Delivery address must be trafficable for trucks.

Our shipping costs are divided into different groups into which our products are sorted. Please refer to the product page for knowing to what group the product in questions belongs and then consult the following lists of shipping costs.

If you buy products from different groups the incurred costs add up.

Please note that for shipment to Switzerland export clearance, import duties and import-turnover tax will be separately charged by the delivery service and have to be paid by the customer.

For further information please visit:<br/ >Parcel service: www.gls-group.eu<br/ >Freight forwarder: www.cargoline.de

Shipping Group 1

The shipping costs are individually calculated
based on the weight and the packaging unit of
the selected product. The following costs
are calculated:

up to 3.00 kg  =  15,00 € net
between 3.00 kg and 10.00 kg  =  17,00 € net
between 10.00 kg and 31.00 kg  =  20,00 € net
between 31.00 kg and 60.00 kg  =  50,00 € net
60.00 kg and above  =  100,00 € net

Shipping Group 2

This Shipping Group adds additional one-off
packaging costs / excess length surcharge of 3.28 € net to the shipping
costs of Shipping Group 1.

Shipping Group 3

Every product of this Shipping Group will be
shipped separately and adds a shipping
surcharge fee of 17.00 € net to the shipping
costs of Shipping Group 1.

Shipping Group 5

This Shipping Group adds additional one-off
packaging and freight forwarding costs of 70.00 €
net to the shipping costs of Shipping Group 1.

Shipping Group 6

Every product of this Shipping Group will be
shipped separately and contains one-off
delivery and packaging costs of 110.00 € net.

Shipping Group 7

This Shipping Group adds additional one-off
packaging and freight forwarding costs of 45.00 €
net to the shipping costs of Shipping Group 1.
Delivery address must be trafficable for trucks.

Shipping Group 8

Every product of this Shipping Group will be shipped
separately as single package / pallet and contains a
shipping surcharge fee of 125.00 € net per product.
Delivery address must be trafficable for trucks.

Shipping Group 9

This Shipping Group adds additional one-off
packaging costs of 5.00 € net to the shipping
costs of Shipping Group 1.

Shipping Group 11

Every product of this Shipping Group will be
shipped separately and contains one-off
delivery and packaging costs of 125.00 € net.

Shipping Group 12

Every product of this Shipping Group will be
shipped separately as single package / pallet
and delivered to the first lockable door on the
ground floor. This Shipping Group adds a
shipping surcharge fee of 595.00 € per product.
Delivery address must be trafficable for trucks.

Our shipping costs are divided into different groups into which our products are sorted. Please refer to the product page for knowing to what group the product in questions belongs and then consult the following lists of shipping costs.

If you buy products from different groups the incurred costs add up.

Please note that for shipment to Liechtenstein export clearance, import duties and import-turnover tax will be separately charged by the delivery service and have to be paid by the customer.

For further information please visit:<br/ >Parcel service: www.gls-group.eu<br/ >Freight forwarder: www.cargoline.de

Shipping Group 1

The shipping costs are individually calculated
based on the weight and the packaging unit of
the selected product. The following costs
are calculated:

up to 3.00 kg  =  15,00 € net
between 3.00 kg and 10.00 kg  =  17,00 € net
between 10.00 kg and 31.00 kg  =  20,00 € net
between 31.00 kg and 60.00 kg  =  50,00 € net
60.00 kg and above  =  100,00 € net

Shipping Group 2

This Shipping Group adds additional one-off
packaging costs / excess length surcharge of 3.28 € net to the shipping
costs of Shipping Group 1.

Shipping Group 3

Every product of this Shipping Group will be
shipped separately and adds a shipping
surcharge fee of 17.00 € net to the shipping
costs of Shipping Group 1.

Shipping Group 5

This Shipping Group adds additional one-off
packaging and freight forwarding costs of 70.00 €
net to the shipping costs of Shipping Group 1.

Shipping Group 6

Every product of this Shipping Group will be
shipped separately and contains one-off
delivery and packaging costs of 110.00 € net.

Shipping Group 7

This Shipping Group adds additional one-off
packaging and freight forwarding costs of 45.00 €
net to the shipping costs of Shipping Group 1.
Delivery address must be trafficable for trucks.

Shipping Group 8

Every product of this Shipping Group will be shipped
separately as single package / pallet and contains a
shipping surcharge fee of 125.00 € net per product.
Delivery address must be trafficable for trucks.

Shipping Group 9

This Shipping Group adds additional one-off
packaging costs of 5.00 € net to the shipping
costs of Shipping Group 1.

Shipping Group 11

Every product of this Shipping Group will be
shipped separately and contains one-off
delivery and packaging costs of 125.00 € net.

Shipping Group 12

Every product of this Shipping Group will be
shipped separately as single package / pallet
and delivered to the first lockable door on the
ground floor. This Shipping Group adds a
shipping surcharge fee of 595.00 € per product. 
Delivery address must be trafficable for trucks.

Our shipping costs are divided into different groups into which our products are sorted. Please refer to the product page for knowing to what group the product in questions belongs and then consult the following lists of shipping costs.

If you buy products from different groups the incurred costs add up.

Shipping Group 1

The shipping costs are individually calculated
based on the weight and the packaging unit
of the selected product. The following costs
are calculated:

up to 3.00 kg  =  11,90 €
between 3.00 kg and 10.00 kg  =  17,85 €
between 10.00 kg and 31.00 kg  =  23,80 €
between 31.00 kg and 60.00 kg  =  41,65 €
60.00 kg and above  =  83,30 €

Shipping Group 2

This Shipping Group adds additional one-off
packaging costs / excess length surcharge of 3.90 € to the shipping costs
of Shipping Group 1.

Shipping Group 3

Every product of this Shipping Group will be
shipped separately and adds a shipping
surcharge fee of 12.50 € to the shipping
costs of Shipping Group 1.

Shipping Group 5

This Shipping Group adds additional one-off
packaging and freight forwarding costs of 83.30 €
to the shipping costs of Shipping Group 1.

Shipping Group 6

Every product of this Shipping Group will be
shipped separately and contains one-off
delivery and packaging costs of 130.90 €.

Shipping Group 7

This Shipping Group adds additional one-off
packaging and freight forwarding costs of 83.30 €
to the shipping costs of Shipping Group 1.
Delivery address must be trafficable for trucks.

Shipping Group 8

Every product of this Shipping Group will be
shipped separately as single package / pallet
and contains a shipping surcharge fee of 148.75 €
per product. Delivery address must be trafficable
for trucks.

Shipping Group 9

This Shipping Group adds additional one-off
packaging costs of 5.95 € to the shipping costs
of Shipping Group 1.

Shipping Group 11

Every product of this Shipping Group will be
shipped separately and contains one-off
delivery and packaging costs of 148.75 €.

Shipping Group 12

Every product of this Shipping Group will be
shipped separately as single package / pallet
and delivered to the first lockable door on the
ground floor. This Shipping Group adds a
shipping surcharge fee of 595.00 € per product.
Delivery address must be trafficable for trucks.


Terms of delivery

Unless there is no other delivery period stated in the product description the orders will be delivered within 1 to 3 working days within Germany. Deliveries to other countries will be delivered within 5 to 7 working days after confirmation of order or if advanced payment applies within 5 to 7 days after receipt of payment.
Please note that Sundays and public holidays no packages will be delivered.
If you placed an order with more than one product and with different delivery times we will send your order as soon as all products are available unless agreed otherwise.


Terms of payment

For deliveries within Germany, to Austria and Switzerland we offer the following payment options:

  • Advance payment by bank transfer
  • Payment via Paypal
  • Payment via PayPal Express
  • Payment via invoice (Successful credit check provided.)
    (payment after receipt of goods within 8 days 2% discount, 30 days net)
  • Payment via SEPA direct debit mandate


Further details concerning payment:

When payment is made via SEPA direct debit mandate you authorize us to collect the invoice amount from your designated bank account by granting the necessary SEPA mandate. You will receive a preannouncement at least 5 days before the date of debit withdrawal. Please note that you are obligated to ensure sufficient account coverage to cover payment

In any given case we reserve the right to deliver only if advance payment by bank transfer is made. If the payment is made by invoice the invoice amount is payable within 30 days.

If you have any questions please do not hesitate to contact us.

 

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